New Feature, Bill Payment! To Make Your Payment via Banks

SKOOTAR Bill Payment
New Feature, Bill Payment! To Make Your Payment via Banks

New Feature, Bill Payment! To Make Your Payment via Banks

Good news! In order to provide more convenience to our lovely customers, the company customers who choose payment method with invoice will receive an extra document, which is ‘Bill Payment’. This will be effective from February 2019 onward. The good thing about this new feature of payment is; the customers do not have to make payment directly with SKOOTAR anymore. However, transferring money method is still effective, but the customers have to notify their payment to SKOOTAR every time.

Bill Payment example

The document will notify the amount you have to pay along with a bar code. You can make the payment through various simple channels as follows.

1. Via various electronic channels of Kasikorn Bank such as ATM/K-Plus/K-Cyber/K-Biznet/K-Cash Connect without any fees. Click here.

2. Every branch of Kasikorn Bank without any fees charged.

3. Other banks. Click here for more information.

If you had any questions, feel free to contact our call center 02 105 4429 during working hours.

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New Feature! Repeat Order

New Feature! Repeat Order
New Feature! Repeat Order

New Feature! Repeat Order

Have you ever had to go back and forth doing the same order again and again? And each time, it can take some time to get it done. Today, SKOOTAR would like to recommend our new feature, the Repeat Order. The feature that will improve convenience to your work which can be used both on our website and app.

How to Make a Repeat Order on the Website

  1. Go to the order page and select time of order you wish to repeat.
  2. Click ‘V’ button in order to review detail about the order you wish to repeat.
  3. Click ‘Repeat Order’ button. After that, make sure that all of the detail is correct before clicking the confirm button.

How to Make a Repeat Order on App

  1. Go to ‘Menu’ > ‘Order’ > ‘Complete Order’.
  2. Select order you wish to repeat.
  3. Click ‘Repeat Order’ button.
  4. After that, make sure that all of the detail is correct before clicking the confirm button.

Now you can easily repeat the same order again and again at your fingertips. Click the VDOs to see the demonstration of making a repeat order.

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#KaideeGIVEwarmth Invites You to Fight Against Cold for Our Needy Brothers

#KaideeGIVEwarmth Invites You to Fight Against Cold for Our Needy Brothers

Kaidee give warmth with skootar 2018

Let Us Send Warmth to The Needy People with KaideeGIVEwarmth Project 2

While we are waiting for cold windy season, there are still many households who are not ready for that. Kaidee would like to invite you to donate your things against the cold. This year, we will donate our clothes to our needy brothers in Chiang Rai. You can either donate your first or second clothes.

Things We Accept for Donation

1. Clothes
2. Materials against the cold
3. Toys

SKOOTAR Service Is Available for Clothing Against the Cold Donation

New SKOOTAR users can enter ‘GIVEWARMN’ promo code and receive 100 baht discount per 1 time
Current SKOOTAR users can enter ‘GIVEWARMC’ promo code and receive 50 baht discount per 1 time
Address on your package as ‘Clothing Against the Cold Donation’.

DF Marketplace Ltd (Kaidee)
89 AIA Capital Center, Ratchadaphisek Rd, Khwaeng Din Daeng, Khet Din Daeng, Bangkok 10400 Thailand

more information http://bit.ly/2qoazjY

How to Create a Bill Payment Form via K-Cyber

How to Create a Bill Payment Form via K-Cyber
How to Create a Form in Order to Make a Bill Payment Via K-Cyber

How to Create a Bill Payment Form via K-Cyber Specifically for a Business Customer

We have launched the feature, Bill Payment for company users that will help making payment transaction more convenient and can be done at any place and at any time. (Click here for more info)

Many of you may not know, yet, that the bill payment can create a form that can remember your data, which helps making your next transaction more convenient. The instruction of how to make the payment via K-Cyber is as follows.

1. Sign in to the system of K-Cyber Banking. Select the left menu ‘Product & Service Payment’.

How to Create a Bill Payment Form via K-Cyber
Sign in to the system of K-Cyber Banking

1. Select Menu ‘Product & Service Payment’

2. Click new billing template

2. Product and service payment page. Select ‘New Billing Template’ button in order to access the page of product and service payment.

3. Bill payment form page. Create a form’s name > Select types of service for making payment ‘Products and Services’ > Select a Company you wish to make payment to. Click ‘Skootar Logistics (10506) > Select a bank account you wish to make payment > Fill out ‘Invoice Number’.

How to Create a Bill Payment Form via K-Cyber
Bill payment creating form screen

3. Fill out all of your detail

4. Once you fill out all of the correct detail, and then click save.

4. Bill payment creating form page. Click ‘Save Bill Payment Form’ button.

5. Bill payment form page – transaction checking. Enter OTP code from SMS, and then click ‘Confirm’ button.

How to Create a Bill Payment Form via K-Cyber
Bill payment form page – transaction-checking screen

5. After that, enter OTP code from SMS, and then click ‘Confirm’ button.

6. Complete bill payment form. Click ‘Go Back to Bill Payment Form’ button.

How to Create a Bill Payment Form via K-Cyber
Complete bill payment form

6. Click ‘Go Back to Bill Payment Form’ button.

7. Product and service payment page. Click a form to make a bill payment.

How to Create a Bill Payment Form via K-Cyber
Product and service payment screen

7. You will receive a list of bill payment form that was previously created.

How Does SKOOTAR Take Care of Our Messengers and Customers?

How Can Customers Actually Be Confident in SKOOTAR Service?

There are still many potential customers who may not be confident, yet, to use SKOOTAR service. There might be hesitation such as how your package or parcel can be delivered safely. Today, we have Khun Boom (Driver Operation Manager) and Khun Poo (Customer Service Supervisor) to tell you what SKOOTAR is like.

 What is SKOOTAR Process Like in Screening Messengers?

Khun Boom: Primarily, we would conduct a criminal background check. If a messenger does not pass the process’ criteria such as he or she has history of criminal or drug abuses, then the messenger will not be able to work with SKOOTAR.

How Can You Make Sure that Your Messengers Qualified to Provide Service to Customers?

Khun Boom: We usually have training specifically for messengers in terms of providing service to customers, using the system and dealing with various problems and solutions. We would later have a test after the training to evaluate knowledge and understanding of each messenger. It is crucial that the messenger must pass the training in order to start working with SKOOTAR. Besides that, there are also rules and regulations that particularly emphasize on customer service, so that our quality and standard are well maintained. SKOOTAR will take care of our messengers from their day one to their last day of being a SKOOTAR messenger. We consider that, having a happy messenger will result a happy customer service to our customers too.

So Let Us Take a Look at Customer Perspective. Have You Had any Situation When a Customer Having a Problem Using SKOOTAR?

Khun Poo: We have had from time to time. The major problem would be about how to keep up with a messenger. Because our customers want to know where their messenger is and when the order would be complete. Primarily, we would advise our customers to take a look their messenger GPS position in their order screen on SKOOTAR app. However, if the customers still cannot find their messenger’s movement or location, then we would assist the customers by updating and keeping up with the messenger and notify the current location to the customers immediately.

Has There Been Any Other Problems?

Khun Poo: Other problems would be when a certain customer is not familiar with using the app. Therefore, we would help explaining to customer slowly on how to make an order and even do it together with the customer until the customer can finally do it by himself. In another case, it would be when a customer cannot find location, then we would help the customer find the location. We feel proud and happy every time whenever we can assist the customers through our system.

How Can Customer Service Department Give Confidence to Customers on Using SKOOTAR Service?

Khun Poo: We would monitor our messenger service before a messenger receives an order until the order is complete. Before the messenger receives the order, we would constantly monitor type of order from the pinned order to product that will be delivered by SKOOTAR, as well as, texts in our customer note box. If we found that the location the customer specified looked strange, then we would constantly monitor to find what was wrong. We would then find a solution to the problem for the customer. Recently, we had a customer pinned a location by having the same points of location. We saw that the pin looked strange; therefore we called the customer immediately to find out what happened. As it turned out, the customer wanted the messenger to find his thing that he forgot to give. We took an immediate action to coordinate with the messenger and assist the customer along the way until the customer eventually found the thing he forgot.

I Suppose the Customer Must Be So Proud.

Khun Poo: Absolutely. We were also happy. (Smile)

And Besides Monitoring the Customer Order, Do You Have Other Ways to Ensure the Customers Would Be Confident in SKOOTAR Service?

Khun Poo: We do have. For example, when a messenger receives an order, we would coordinate with the messenger with various problems that might occur during work and constantly help the messenger solve problems. Once the order is finished, the messenger would take a picture at each location along with a signature of a receiver and submit that to the SKOOTAR system. The customer will later be able to check information of the order. We also have a favorite messenger system that the customers can choose their favorite messenger into a group of selection. If the customers found any messengers who provide bad service, then the customers can contact the number 02-105-4429 during working hours Mon-Fri at 07.00-17.30 or during weekend or public holidays at 09.00-21.00. We have our team who are always willing to listen to customers’ problems and find solutions.

…………

So what else are you waiting for? A professional SKOOTAR messenger who is willing to deliver your documents, packages and food is here in Bangkok Metropolis.

 

CALL SKOOTAR

 

Hidden Secret Feature to Call Your Favorite Messenger through Note Box

ฟีเจอร์ลับเรียกแมสเซ็นเจอร์ในดวงใจผ่านช่องหมายเหตุ

Hidden Secret Feature to Call Your Favorite Messenger through Note Box

Hello! SKOOTAR has a top hidden secret to reveal today. Many of you may be satisfied with one particular messenger who is polite and punctual, hence, you would like to use his service regularly. However, you may have come across saving so many favorite messengers that it may be impossible to specifically choose one particularly favorite one without your activity being seen. Here is how we can solve it.

How to Call Your Favorite Messenger through Note Box on SKOOTAR App

Hidden Secret Feature to Call Your Favorite Messenger through Note BoxStep 1: Open Your SKOOTAR App

  1. Go to Menu
  2. Active Order
  3. Complete Order
  4. Select Your Favorite SK from the Complete Order

Hidden Secret Feature to Call Your Favorite Messenger through Note Box

Step 2: 

  1. Go Back to the Menu   
  2. Call SKOOTAR
  3. Pin and Book Your Order Respectively

Hidden Secret Feature to Call Your Favorite Messenger through Note Box Step 3:

After Pinning the Order, You Will See a Box to Add Some Note to the Messenger.

Specify the Messenger Password “@SK (The Last Four Digits)”

After That, Click the Confirm Button. Now Your Favorite Messenger Can Already See Your Order.

How to Call Your Favorite Messenger through Note Box on SKOOTAR Website

Hidden Secret Feature to Call Your Favorite Messenger through Note Box

First Step: Open SKOOTAR Website

  1. Go to Menu
  2. Active Order
  3. Select Your Favorite SK Messenger from the Complete OrderHidden Secret Feature to Call Your Favorite Messenger through Note Box Step 2: Pin and Book Your Order
  4. Go to Menu to Call SKOOTAR
  5. Pin and Book Your Order RespectivelyHidden Secret Feature to Call Your Favorite Messenger through Note Box Step 3: Specify Your Favorite Messenger Password
  6. Specify the Messenger Password “@SK (The Last Four Digits)” and Click the Confirm Your Order.

Now Your Favorite Messenger Can Already See Your Order.

However, specifying the messenger password does not guarantee that the particular messenger is able to accept the order immediately or not. It usually depends on loads of work and the right time of the messenger. We recommend you to book your order in advance, if you would like to use this hidden feature of ours.

CALL SKOOTAR NOW

Here It Is… A New Feature to Increase Convenience to Your Work

SKOOTAR Would Like to Present a New Feature That Will Boost Convenience to All of Business and Employee Customers’ Work

 That is the feature that includes group invoice and work monitoring as follows.

  1. Group Invoice

Have you ever experience receiving several invoices when your company set ups so many accounts? This problem will completely go away with this group invoice feature. The company now can make their order from any accounts they have, but they will receive only one invoice.

For example, Mr. A, Mr. B & Mr. C work for a company called HAPPYCOMPANY and they all separately book an order via SKOOTAR app. As a result, there are 3 invoice bills turned up at the company in the end of the month. With the function of this group invoice feature, the HAPPYCOMPANY will therefore only receive 1 invoice bill from Mr. A, Mr. B & Mr. C altogether.

  1. Work Monitoring

We categorize user rights into 2 levels, which are Super User Level and User Level. The super user level can look into all the number of orders from the level user.

For example, Mr. A, Mr. B & Mr. C work for a company called HAPPYCOMPANY and Mr. A is a boss of Mr. B & Mr. C. Now Mr. A wants to check orders of Mr. B & Mr. C., therefore this function comes to play as it can specify user rights which enable Mr. A to easily monitor and see the number of orders that Mr. B & Mr. C have made.

If you are interested in trying this feature, you can make a request by sending the following documents.

  1. Phor Phor 20 and Company certificate.
  2. E-mail addresses of users you wish to have in the group invoice.

For example:

staff01@company.com

staff02@company.com

staff01@company.com

  1. Detail to issue an invoice consists of the following information.

– Name and address of the Company

– First name and last name of invoice contact

– E-mail address to issue the invoice

  1. If you would like to use the work-monitoring feature, please kindly inform the following information.

– E-mail address you wish to rank as Super User Level

– E-mail address you wish to rank as User Level

 

Terms and Conditions of the Group Invoice Feature

  1. The invoice that you receive will not specify detail of order that a user has made.
  2. The invoice will be included in the billing cycle after the process of grouping invoice is finished.
  3. E-mail addresses of users you wish to include in the group invoice feature must be already registered with SKOOTAR.
  4. SKOOTAR will take about 5-7 days to install the group invoice feature for you.

 

For more information, please contact our sales team 02-105-4429.

Get Ready to Shop at Shopee during Festival 12.12 with Our Give Away Free Discount

ส่วนลด Shopee 12.12

Give Away Free Discount to Shop on Shopee Website

Special offer for SKOOTAR users

New users receive 20% discount by applying SP12SKTN promo code when purchasing over 200 baht with discount up to 200 baht. The offer limits to 300 privileges.

Current users receive 100 baht discount by applying SP12SKTE promo code when purchasing over 500 baht. The offer limits to 300 privileges starting from 26 Nov – 12 Dec 18.

Terms and Conditions of Shopee Discount Promo Code

• The offer cannot be used to purchase products such as tickets, vouchers or milk powder for children of age 1-2 years old, and control products under law.
• The privilege cannot be used with other types of promotions at the same time.
• The privilege limits to 1 code/privilege/1 device.
• SKOOTAR and Shopee (Thailand) reserve the right to modify the terms and conditions or suspend any promotion without any prior notification. In any case of disputes, the SKOOTAR and Shoppe’s decision will be final to the judgment.
• Other terms and conditions will be followed according to what SKOOTAR and Shopee (Thailand) stipulate.
• For further information, Shopee customer service representatives (Thailand) are available to contact 0-2017-8399 during working hours (Mon-Fri 09.00-17.30 except during public holidays).
• In any case of canceling an order, the offer cannot be returned once is used.
• The promo code can only be applied on Shopee app.

Food Delivery All Around Bangkok Metropolis

Do You Know That SKOOTAR Also Has Food Delivery Service?

Food Delivery Service Deliver your food with a bigger portion

Have you ever had a day when it was heavily raining, no mood to go dine out at your favorite restaurant or you simply wanted to send your favorite dish to you friend? Now, SKOOTAR already has our food delivery service as a solution to those problems.

Due to our SKOOTAR messengers usually ride a motorcycle to pick up and drop packages, therefore, according to Thai law, our messengers will be able to only carry stuff that does not weigh over 20 kg or 50x50x80cm. With this reason, please kindly be watchful not have our messengers to deliver too heavy stuff. Now let us explore more SKOOTAR special food deliver.

You can call a messenger to pick up your food from your favorite restaurant or delivery your favorite dish to your friends within 45 minutes. Also, if you did not want to order it right away, you can still use our ‘later’ function which you can specify date and time when you want the messenger you pick up your stuff, as well we, when the task will be complete

Besides that, if you select pick-up food service, you can also opt for an extra service in order to prevent damage to your food. You can simply do it by selecting the extra service ‘Food box size 43x45x43cm.’ Many people might think that SKOOTAR box can only put food, but actually that is not true. The SKOOTAR box can put almost everything from fragile packages, safety demanding documents to fragile food (except cake). Most importantly, you can also use the SKOOTAR box for free. For more information about SKOOTAR box, please click here.

You have now reached the final paragraph. I suppose many of you may be intrigued in using SKOOTAR now. If you would like to know whether SKOOTAR is really good or not, feel free to click the button below to give SKOOTAR a shot.

TRY SKOOTAR

 

Drone and Its Delivery Potential in the Near Future

Amazon Prime Air – The Most Innovative Product Delivery from the Biggest American E-Commerce Website

After a long process of seeking for approval to use UAV (drone) to deliver products, on 7 December 2016, Amazon has launched its first drone delivery service for the first time.

Drone which Amazon Used

Amazon stated that the drone weighs about 55 pounds and can contain up to 5 pounds. It can fly less than 400 ft. It is automatically controlled and installed a system, which helps preventing it to avoid any things get in the way. The delivery would usually take less than 30 minutes.

After its first drone delivery, Amazon released a video, which recorded its first experience on Youtube.

Thailand’s Direction on Drone Delivery

Currently, owning a drone and seeking for authorization to use one is quite difficult. The drone also must be insured in order to receive the authorization. However, the drone insurance is even more expensive than motorcycle insurance. Besides that, the cost of using a drone as a delivery tool can cost up to more than 100k baht along with constant maintenance. With this reason, many Thai entrepreneurs have no interest in using drone as a delivery tool any time soon. Many companies choose to hire permanent messengers or freelance messengers instead.

SKOOTAR, On Behalf of the Leading Messenger Service, We Volunteer to Provide Convenience for You to Send Your Documents, Parcels, Products, Food and So On with Potential Thai Entrepreneurs.

SKOOTAR วางบิลสิ้นเดือน สำหรับธุรกิจที่ใช้ประจำ

How Does SKOOTAR Help Your Business?

  • Reduce Cost – Save more without hiring a permanent staff
  • Monthly Billing – A ready invoice for company customers
  • 24 Hour Service – Via website/app and track down your status
  • Professional Messengers – Polite and 2,000 baht of insurance

For those entrepreneurs who are interested in the service, you can register below in order to use it with your company.

Register Here